It's worth noting their customer support — it truly is a support service that efficiently and swiftly resolves your technical inquiries. I highly recommend using SipSim's services to enhance your business. It's simple, straight forward, and beneficial.
Didie
ATCG group manager
We promptly resolved the issue with 'smart' routing and made adjustments to tailor it to our needs. Additionally, we want to acknowledge their high level of professionalism, responsiveness, and expertise in their respective field.
Maxime
Technical Specialist at Legion
Simple navigation in the personal account, and we easily set up CRM integration in just a few clicks. Operators can make calls from anywhere in the country, without being tied to the office. To save operators' time on manual dialing, we installed an application that allows us to make calls with just a click.
Angeline
Marketing Specialist at Creator Inc
At work, everything is simple – call recordings are always at hand, and there are no issues with listening and gathering cases for further analysis. Manager support is top-notch, and whenever questions arise, we receive prompt responses.
Anne
Customer Service Manager at 21vek
We connected the telephony within 2 days. Replaced stationary IP phones with mobile ones and set up integration with the CRM system. After that, our employees were able to work remotely – they just needed to take their mobile phones home.
Helena
Managing Director at ROBOLAB
Full implementation and integration with the CRM system happen quickly, and companies do not need to spend a large sum of money upfront on purchasing additional equipment and internet connectivity.
Jacqueline
Co-owner of TRUST
I am extremely satisfied with the service team and their dedication to their work; they provide support 24/7. The product is versatile, helping us quickly optimize the work of the call center and other departments. It also serves as an excellent marketing tool. The interface is user-friendly and intuitive.
Alexandre
Head of marketing department KingStyle
The most useful telephony automation service for any business. We are extremely satisfied with everything the system has to offer. The program is simple and user-friendly, with no unnecessary clutter.
Bernard
Sales Executive at FRESCO
As the company grows, there is no need for additional complex configurations; simply purchasing the required number of SIM cards is sufficient. New employees quickly integrate into the company's processes.
You can configure all working hour settings in your personal account. You have the option to choose the working hours and days of the week when your phone should receive calls from customers.
What happens to calls received during non-working hours?
All calls will be displayed in your personal account and forwarded to the CRM system. When a customer calls, an automatic voice message will inform them that they have called during non-working hours and provide the option to leave a voicemail or wait for a callback.
Do I need to have an audio recording ready?
You can upload a file or use built-in AI text to speech tool to set greetings for all your clients who call corporate number.
Can I change my settings later?
Of course, all settings are managed through your personal online account and can be changed at any time. The simple and intuitive interface makes it easy to do so quickly and without the need for additional specialists.
What do I need to connect SIPSIM?
Just register on the site, connect the required number of phone numbers, or transfer your SIM card to the SIPSIM network in a few clicks.
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Advantages of remote work
With SipSim.
Consolidate your current mobiles, order new SIM cards when your team grows or connect eSim to existing devices.
